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Frequently Asked Questions

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communitymanager
Your rewards expire on December 31 of every year, so make sure you redeem all rewards before then.
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Aka151018544818
Are there any rewards being added that are more motivating to exercise?
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communitymanager
Forms can be submitted any time during the program year, but be sure you give yourself enough time to redeem your rewards before the program year renews.
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7BOYK0M7P2E3L
Are there changes coming in 2020 to Go365?  Adding preventative care items? Adding new gift cards to the selection of rewards?    Please please add the Home Depot card back in 2020.  Thanks and Happy New Year!
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communitymanager
You can get started however you like! Connect a fitness tracker to track your steps, attend a fitness class, or get a preventive screening. Find a full list of your activities here.
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aka24235431655
Where is the link for the full grocery list for the Go 365 Healthy Food?
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communitymanager
Please allow up to 2 weeks for your order to arrive. You can check the status of your order on the Order History page in the Go365 Mall.   If you received a damaged item, please contact Customer Care within 30 days of the shipping date. You can find contact information on the order confirmation received at the time of purchase or on the Customer… (Show more)
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go365moderator2
Go365 is able to award Medicare members for a Medicare Annual Wellness Exam (also called an Annual Wellness Visit), and NOT a physical. It all depends on how the provider bills Humana. Please see below for information on the differences:   Annual Physical (Not currently eligible for rewards) Doctor will measure height and weight Doctor will take… (Show more)
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