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Frequently Asked Questions

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3BURN3C4J1W1F
I clicked on "all my rewardable activities". There were 10 that came up. I had completed the foot exam so I asked in the chat why it hadn't shown up. She asked if I was diabetic. I said no, and she said, it was only for diabetic patients. I said why is it coming up on my list. I went through the remaining few because I had an appointment for a… (Show more)
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go365moderator2
Have your provider complete this form with your 2020 completed prevention activities, or upload an acceptable form of proof directly on your Go365.com account under the Preventive Care tab!
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communitymanager
Use this activity and workout tracker to submit for your Daily Workout rewards!
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aka191113101687
I have been enrolled in Silver Sneakers at the YMCA Houston Wendell D. Ley in Houston, TX, yet I do not see any activities listed for me during June-July although I go just about every day. Why?
in Frequently Asked Questions
go365moderator2
Complete this form and submit via mail, or submit the completion of a social activity directly on your Go365.com account!   *Submit on Go365.com via the Social Activity tab to be awarded instantly, up to 4 social/community events can be awarded per year
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aka51205826891
reward acknowledgment       where on this website do I find my activity rewards?  I'm not asking how to redeem rewards; I'm asking where is there a chart showing the acceptance of my workout tracker that I sent in and that I rec'd a $ 5 credit for that month?
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Aka102105323979
Do I need to take a screenshot of my iHealth steps record to manually submit my steps?
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Aka188154938636
I walk a mile almost everyday and didn't know you could mail a workout tracker form each month.  Can I still mail my forms for Jan, Feb and March?
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