Skip navigation
All Places >

Frequently Asked Questions

Log in to follow, share, and participate in this community.

Recent Activity

communitymanager
Check-ins are usually reported to Go365 at the end of the following month, so they will not show up on your exercise and fitness calendar for the current month. They will display on your calendar for prior months once we receive the information.   If you notice an error with your check-in information, Contact Go365 Customer Care within 10 days… (Show more)
in Frequently Asked Questions
go365moderator2
Go365 is able to award Medicare members for a Medicare Annual Wellness Exam (also called an Annual Wellness Visit), and NOT a physical. It all depends on how the provider bills Humana. Please see below for information on the differences:   Annual Physical (Not currently eligible for rewards) Doctor will measure height and weight Doctor will take… (Show more)
in Frequently Asked Questions
SHDaniels21
I saw a fax number somewhere in the community that can be used in leu of the US mail but I can not find it now.
in Frequently Asked Questions
communitymanager
If you have completed an activity that you haven't been rewarded for, visit the corresponding activity detail page and follow the instructions for uploading your documentation.
in Frequently Asked Questions
6BASK8P1Q7L2N
I myself do as much as I can to walk and exercise. Its a joke the hoops you make older and disabled people to do to get these tiny rewards
in Frequently Asked Questions
Aka85214826882
I have been unable to upload any activity data. I have tried a number of the tracker apps and none will upload. I'm using my android phone as I have no other device. 
in Frequently Asked Questions
Aka151018544818
Do the rewards expire at the end of the year like they did last year?
in Frequently Asked Questions
Load more items