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Frequently Asked Questions

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go365moderator2
Go365 is able to award Medicare members for a Medicare Annual Wellness Exam (also called an Annual Wellness Visit), and NOT a physical. It all depends on how the provider bills Humana. Please see below for information on the differences:   Annual Physical (Not currently eligible for rewards) Doctor will measure height and weight Doctor will take… (Show more)
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communitymanager
If you have completed an activity that you haven't been rewarded for, visit the corresponding activity detail page and follow the instructions for uploading your documentation.
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6BASK8P1Q7L2N
I myself do as much as I can to walk and exercise. Its a joke the hoops you make older and disabled people to do to get these tiny rewards
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Aka85214826882
I have been unable to upload any activity data. I have tried a number of the tracker apps and none will upload. I'm using my android phone as I have no other device. 
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Aka151018544818
Do the rewards expire at the end of the year like they did last year?
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communitymanager
Engaging within the Go365 Community (asking a question or commenting on a discussion board/other member’s question) will trigger an award for the Social Activity. (this will award automatically)     You can complete 4 per year earning $5 for each one (max of $20).      *Social Activities include the following: community interaction, guidance… (Show more)
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go365moderator2
What is happening? Some members may experience an error, such as TFA Pending Registration, while trying to login or complete the verification process on www.go365.com.    What is affected? www.go365.com    What do I need to do? Nothing at this time. Our IT department is working on the issue as we speak. Please be assured that they are working on… (Show more)
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