Unable to log into the Go365 Medicare Community

Blog Post created by go365admin3 on Aug 13, 2018

Go365 by Humana - Medicare.PNG


What is happening? An error occurs while trying to log into the Go365 Medicare Community.


Why is this happening? There were updates over the weekend that caused a disconnect in the Go365 Medicare Community.


How does this affect me? You will be unable to login or post any content or questions.


What do I need to do? Nothing at this time. You will still be able to browse the posts and the information in the Go365 Community for any questions you may have.


When will it be fixed? Our IT department is working on a resolution. There is no time frame available at this time and any updates will be posted on this thread.


If you have an escalated issue, you can use the chat option on www.go365.com or call the number on the back of your ID card to speak with a Go365 representative.


8/14/2018 UPDATE - Issue resolved, you will be able to login as normal.