Go to the Devices selection on Go365. Click on the Garmin icon and it will ask you to log in or register. Follow the directions on screen. Your Garmin should be registered on your pic or smart phone, too. I think it works through the app you installed on either of those items.
I hope this helped.
I think I figured this out. At least it worked for me. I had my Privacy Settings on Garmin Connect set to Only Me and Go365 did not update my steps for the day. I changed my settings on Garmin Connect to My Connections and the next time I sync'd my vivofit 2 Go365 showed my steps.
My syncing with the device does it off and on. Sometimes I feel like I'm wasting my time and effort.
I'm getting frustrated with Garmin Vivofit 3 and Humana Go365. April 7th is missing my steps entirely, shorted my steps April 6 and 10th. The statement activities for last 30 days has zero points for April 8, 9, and 10th.(again April 7th is totally missing) It says this activity could not be awarded bucks, it's the same activities I have been doing since I began this in March (walking, walking the dog, or treadmill). I chatted with Desire on line tonight her reply, that is a level 2 issue and they are gone for the day.