We are looking to enhance our Healthy Living space and need your help!
Please participate in this poll to share your feedback on what additional content you would like to have conversation on.
I would like to know more about the monthly food program I was told by another Medicare Humana person that she receives 60 free meals monthly I only get $15 monthly food stamps after my monthly bills and doing without my medicine because I cant afford it I have about $100 left that's food, gas, copays and all to come out of that I am just trying to get some help
Hi. Thank you for reaching out. You may want to contact customer service via the medical portion of your plan. While this is not covered under the Go365 program, it may be something to question under your medical coverage.
I would like to see the platform for go3645 updated. We should be able to track our activity on an iphone or apple watch. I downloaded the go365 app but it said my plan is not accept so I can't use the app:(
Good morning. This is something that we are currently looking into enhancing in the future. Thank you for providing your feedback!
I just logged to check rewards and found out they expired 12/31/19. That stinks!! Why would they expire?
I just logged in too, to check my points because I had just had my wellness check right before Christmas. And now it seems that instead of the 120+/- points I DID have, I have been wiped clean and have nothing! If you can submit forms until the 17th, why not have the same expiration for points? Come on y'all! We're working on our health out here and there are some bugs to this program that just really aren't fair considering that not only are there others like me that have medical work done at the end of the year, but we travel for Christmas.
I am trying my best not to be snarky, but y'all pull this kind of stuff and it's certainly not "working with us".
Where’s the list?
Go to Humana.com page and you will see more information about different things. Then, go to Go365 and you can get money doing different things like getting 500 steps for 8 days you get $5 each month. Then, you go to social activity you can get $5 for each one you answer. Then, you can get like money when you go to doctors and get like $10, $20, or $30 dollars. Who don’t like free money.
I would like to see Humana look into the practice of Go360 rewards expiring at the 31st of Dec. each year. This is shameful. Other affinity programs allow for up to 30 days before rewards expire. At least there should be e-mail advanced notification that rewards will expire (Ask Citi about its notifications, Ask AT&t Universal about its notifications....these are BEST PRACTICES that think of the customer first. Go360 is not winning friends or influencing people with this ridiculous practice.
Hi - Thank you for your recommendation. I have shared this with our Go365 team to review for future enhancements.
In the meantime, please know that in order to receive all rewards you earned, you will want to redeem them by 12/31 of each year.
Best wishes on your health and wellness journey!
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