1 Reply Latest reply on Mar 16, 2017 11:24 AM by go365admin

    I'm not getting all my steps credited from my fitbit flex.  Seems like it only noted when I first check in here for the day.  do I need to do something to push for updated sync later in the day?

      Help! I set up my fitbit flex and it logged the steps I had taken up to that point (only 350 at that time of the morning) the end of the day, I had logged over 20K steps on my fitbit but the morning steps are all that go360 seems to have logged.  This morning I see my steps to this point but wonder if it's going to note further steps.  Do I need to do something to push a sync later in the day?  I tried doing re-sync on fitbit connect and that didn't help.