I remembered that 2 weeks ago I had been able to download the software to a windows10 computer (which unfortunately isn't compatible with the fitness devices). Through the home network I copied the gearsync program (not the setup program) to my vista computer, plugged in my g1.0 pedometer and it worked. My workouts for the month were uploaded to go365! Now, several hours later, I tried uploading my workout on windows 10 and it worked - the monthly workouts so far were uploaded to go365 and show on my summary (but not on my calendar, even though the pedometer was synced). hip, hip, hoorah!!