I apologize for the confusion. To submit preventative exams, you can click on Activities > Prevention and click View Details under the activity you want to submit. On this page, you will find a link to a PDF that you may use as a cover sheet for your submission. This document also lists the forms of proof that you can use to support your submission; a claim form, an Explanation of Benefits, or a receipt showing the exam performed and the date of service. This can be submitted to us by fax, mail, or through a message in the communication center.
Mail: Go365 P.O. Box 14613 Lexington, KY 40512-4613