How else can this dilemma be explained, I clicked place order, before checking the mailing address. And I just spent 30 minutes with the chat room monitors, apparently they can't change addresses. Explain why this is?
When placing an order online, you can enter any address you wish despite what is on file. If you need to change your address in the system, you can do so by calling the number on the back of your medical card to speak with a medical benefits representative.