1 Reply Latest reply on May 22, 2018 8:19 AM by go365admin4

    Is there someone I can talk to?


      I need help syncing my Altra HR.

        • Re: Is there someone I can talk to?

          Devices and apps can be connected to your Go365 account either online or by using the Go365 mobile app. Before connecting the accounts, be sure to verify your credentials for the device/app. To connect, please follow the steps below:


          • Access your Go365 Dashboard at Go365.com.
          • Click the device icon in the top, right-hand corner of the Dashboard.
          • Click Manage Devices.
          • Scroll to the Available Devices section.
          • Click Connect under the desired app.

            Follow the screen prompts to finalize the connection as this step can vary by app.


          After syncing your workout data, it can take 24-48 hours to show on your Fitness Calendar. Please note, it can take an additional 24 hours for the steps to sync to any active challenges.