When I try to log into the Go365 to redeem the bucks I get this error message .
You don't have permission to access "http://www.go365.com/direct-connect-logon?" on this server.
I have reviewed your account and was able to access your Dashboard. I would recommend clearing your browsing history and clearing your cookies then log into your Go365 account again. You can find information on clearing your cookies here: How to clear cookies in Internet Explorer.