6 Replies Latest reply on Sep 21, 2018 11:20 AM by go365moderator2

    Points for dental check up


      According to my GO365 account, I am not getting points for 1 annual dental check-up, 2nd one that took place in August.  The dental office did not have the correct billing contact to submit to insurance company (including the February visit).  It is only when I noticed that the insurance co. did not have any record of these visits, that I called customer service and was provided with the correct fax number to pass to the dental office on.  Now, the 2 visits are posted.  Thank you for your assistance.