I am sorry for the concern with your Go365 Bucks! After reviewing your account I can see that your Bucks are available to redeem. When you are ready please follow the directions in Redeem your Go365 Bucks! and How to place an order in the Go365 Mall to redeem your Bucks and place your order. Please note, all Bucks will need to be redeemed by 12/31.
It is common to see a two month delay in your SilverSneakers workouts being awarded. This is due to the natural delay in which the workouts are received from SilverSneakers. For example, September workouts were received the last week in October and October's workouts will be received in the last week in November. Check out All About Silver Sneakers for more information!
Please let me know if you have any further questions or concerns!