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What should I do if I notice daily step totals from a connected activity tracker or device not showing up on Go365?

Question asked by communitymanager on Dec 13, 2018
Latest reply on Aug 28, 2019 by aka191213334021

Notify Go365 Customer Care within 10 days of the date of the missing activity, by using the chat window on the bottom of the page or by calling the Customer Care number on the back of your Humana member ID card.


Please note that Go365 Customer Care can only track your step history for the previous 60 days.