I just put this app on my phone but it won't process the answers to the Health Assessment questions. Can I answer them on the website?
I apologize for the concern with your activities. Since the Go365 Mobile app does not reflect the Medicare activities correctly it is not compatible if you have a Medicare Plan.
Unfortunately, there is currently a glitch allowing members with a Medicare plan to access the Go365 Mobile app.
The reason that you are receiving the error, is due to the Health Assessment is not an eligible activity to earn Rewards.
Check out The specified item was not found. to see a complete list of eligible activities.
Thanks. I’ve deleted the app.
Sent from my iPhone
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