Why haven't SilverSneakers gym check-ins posted since November. Since, with the new program, this is a very important activity for $$, are they getting this fixed?
I apologize for the delay. Due to Medicare Law and CMS Guidelines, the rewards will not roll over after 12/31 of each year.
SilverSneakers will award at the end of the following month. For example, January's workouts will show awarded at the end of February.
So what you are saying is, we can never get credit for December's SilverSneakers check ins.
On Tuesday, January 8, 2019, 10:38:55 AM MST, go365admin3 <firstname.lastname@example.org> wrote:
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Re: SilverSneakers check-in
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The answer is "NO." The only way to get credit for December is to call customer service to have them enter the dates that YOU have documented AND use your points before Dec 31. It's just one more way to avoid honoring points. This outfit also allows no returns of products after 24 hours. Be VERY careful about what you order.
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