Am very disappointed with the "new" GO365. No incentive to exercise. However, I am most disappointed with the fact that I turned in 10,000 points in Nov fro 2 Fitbits and they have still not arrived. Post Office says they delivered them, but I do not have them. Must have been delivered to the wrong address or they lost them. So, I am out 10,000 points and no Fitfits. Plus, it is impossible to make contact with someone who can help me. This program stinks!!!