Don't see my silver sneakers rewards points recorded. For January. I have attended classes.
I am sorry for the concern with your Daily Workouts through SilverSneakers. The workouts will be awarded on a file feed sent directly from SilverSneakers.
This will automatically be added to your account after the file has been received. Due to the process of sending and receiving the file, it will be added to your account at the end of the following month. For example, if your workouts took place in January, they will be added in the last week in February. Any workouts from February, will be added at the end of March for your rewards.
After reviewing your account, I can see that we have been receiving your workouts in your previous plan year, and they will continue coming through into this year. Please let me know if you have any further questions or concerns with your Go365 account. I would be happy to help you further.
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