Ok so I did my annual wellness exam and submitted the EOB. The website says that you get an extra 25.00 if you do the wellness exam in the first six months. I did everything I was supposed to do but I did not get any bonus. I look for support and the website says to use the phone number on the back of your card between 7 AM and 6 PM central time.
The only problem is there is no phone number for GO365 on the back of the card.
Bad enough that the program just about eliminated the reward program now they want to take away what little they offered. If this how Humana rewards brand loyalty then what is my incentive to remain with you?