How do I redeem all of my 2018 points.
I am sorry for your concern with your rewards. Unfortunately, due to Medicare Law and CMS guidelines, if the rewards were not redeemed before 12/31 they will not roll over or be able to be redeemed.
Were you able to contact Go365 before the end of the plan year?
I was not aware that I had to cash in before December 31, so I didn't try to talk to anyone. Could y'all make this fact more clear in your information that you send out. Your explanation that you have in this letter is excellent and should be included with the material you send to clients. Thank you. Now, can you send me the forms for exercise so I can get started. Another question--do you have to redeem your points each month or can we let them build up?
Sent from Outlook<http://aka.ms/weboutlook>
Sorry for the delay, you can let your rewards build up and redeem them before the end of the year.
Go365 Medicare Workout Tracker 2019.pdf is the new workout tracker for 2019.
Thank you so much for your feedback, I will be sure to share it with our Customer Recommendation team for future review.
Retrieving data ...