How do I upload Fitbit information to my 365 account?
I can confirm that you have a FItbit account successfully connected with Go365, however, that account is not sending us any step data. Please be sure that you sync your Fitbit tracker (that you wear) with your Fitbit account. If your steps are not showing on your Fitbit account, then Go365 will not receive them.
how do I upload my fitbit information?
You only need to connect your Fitbit account once, on your Go365.com account. Follow this post to complete that step: How To Connect Fitbit
Once your Fitbit account is paired with Go365, you must sync your compatible Fitbit device with Fitbit on a regular basis (if you need assistance with this step, you can contact Fitbit directly at 844.534.8248). This sync allows data to flow through to Go365. Please allow 24 hours from the time you sync your device with Fitbit, for the data to be transferred to Go365.
Retrieving data ...