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Dislike changes and timing of changes to 365 rewards program.

Question asked by Aka47172234197 on Feb 1, 2019

Were these changes to the 365 incentive program disclosed prior to 2019 when we could still switch providers? Now, we have to wait until Nov 2020 to switch to a better program that recognizes the importance of rewarding healthy behavior?  This feels a little underhanded.