Have already been using Silver Sneakers. How do I get my workouts documented?
Go365 will automatically receive your check-in data from SilverSneakers. This data is received once per month, about a month behind. Therefore, January data will be received at the end of February, February data will be received at the end of March, and so on.
I have just changed my insurance to Humana from another company, how will silver sneakers know to add my points to Humana?
You will need to ensure that you are using your SilverSneakers benefit, under your new Humana insurance policy, to attend the participating SilverSneakers fitness facility. If you do not see your May workouts awarded by the end of June, please let us know!
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