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My account doesn't give me credit for fall 2018 annual checkup, pneumonia and flu shots, etc. Aren't these credits submitted automatically by my doctor's office?

Question asked by aka57114527587 on Mar 5, 2019
Latest reply on Mar 5, 2019 by go365admin6

I had an annual checkup in fall of 2018, and pneumonia and flu shots but they didn't appear in my GO365 account and I didn't get an incentive for having these procedures. Isn't it supposed to be submitted by the doctor's office automatically?