Please add the option of E gift cards in your rewards program. This will save you paper , plastic and mailing charges . Also will shorten the 2-3 week wait .
Thank you for your feedback! I will be certain to pass this information along. The current shipment time for gift cards is 7-10 business days, or sooner.
You used to have e-Gift cards! Why no more? Why is it that Go365 is continually making gratuitous changes that result in frustration? Is Humana actually trying to make us hate our insurance company?
A data point for you: Two years ago I was telling everybody how great Humana was. Now I hate the company and my only real interaction has been through Go365. I wonder why my attitude has changed? Am I getting old and senile or are the corporate geniuses at Humana putting the squeeze on Go365 so it is impossible to provide a positive program to encourage a healthy life style?
Actually Go365 could be, and was, a wonderful PR effort. What happened? Too expensive? Fortunately Go365 is basically irrelevant but if Humana has trouble managing such a simple wellness program I can only imagine the horrors, when I actually need serious medical coverage.
I am just shaking my head in amazement.
A positive note: The exercise couching program is fantastic and my couch has helped me reduce my back problems and improve my overall health. I hope Humana's management realizes that this will save them money in the long run and is good business for everyone!
Again, thank you for your feedback. The Go365 program for our Medicare members is heavily regulated by CMS, and most of the changes as of 1/1/19 were implemented due to this. We are still working to make Go365 an enjoyable program, to the best of our ability, and I encourage you to continue to provide your recommendations for future enhancements. I apologize for any frustration.
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