Rewards not given for 2018 activities ? Why does humana not report them to Go 365 ?
Go365 awards for prevention exams based on claims filed with Humana. If the claim code is not eligible, then rewards will not be applied to member's Go365 account. If you ever have any questions in regards to this process, or see that something has not awarded that you think should, please let us know! We are always happy to review this for you.
*Note: It typically takes 2-3 weeks for the activity to award, after the date of service.
All rewards earned in 2018 need to be redeemed prior to 12/31/18. All rewards earned this year need to be redeemed prior to 12/31/19.
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