This is the worse site I have ever been on. Last year it was so simple. This year I can’t find any way to use it. I have tried for over a hour, there is no way you can get a solution to your problem. It’s like a merry go round, you just go over the site, don’t get anywhere. I don’t like the change, it told me I didn’t complete my profile, but there was no place I could check and do that. At one point, it told me I had 0 rewards, and I know I do have rewards I don’t know how I can get them though. It don’t make sense.
I sincerely apologize for your frustration. Is there something I can help you with?