AnsweredAssumed Answered

No credit for workouts

Question asked by Aka2932127897 on Apr 10, 2019
Latest reply on Apr 11, 2019 by go365moderator2

I've asked repeatedly for help receiving credit for my gym workouts, and I was told to talk to my gym. Their IT guy seems to have no clue that they're supposed to be reporting this info (he said the problem is that my tracker watch isn't a Fitbit), or how they would submit the info. How can I get technical info for them about what they need to do? I lost $20 rewards last year over this, and so far this year I've received no credit.