DID NOT receive earned rewards

Discussion created by Aka271216351185 on May 17, 2019
Latest reply on May 20, 2019 by go365moderator2

I have been trying since 2018 to get rewards earned for annual visit and flu shot in 2018. My doctor has submitted claims.  I have e-mailed and phoned more than 1 Inbound Contacts rep 2, Humana local rep in person & on phone, sales rep in person & phone.  I have gotten no answer.  I even wrote letter along with claim form and proof of activities to Go365, and did not even get the courtesy of a response.  I am very disappointed with Humana & Go365.  This should not be offered if rewards earned are not honored.  I hope someone will read this and get back to me.#51819