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Why is this order taking so long?

Question asked by Aka158111240634 on Jun 22, 2019
Latest reply on Jun 24, 2019 by go365moderator2

I ordered a $50 gift card for Amazon a week ago and the order is still "Preparing for Shipment." The web site says "If you purchased an eGift code, it should be delivered to the email address you provided within a matter of minutes." Why is this taking so long?