I don't understand what you are asking me. Is there a way to connect my fitbit device to my account?
If you are needing assistance with the initial set up of your device (creating a Fitbit account and getting your device paired), then you can contact Fitbit directly at 844-534-8248. They are the experts on their products!
Once you have your Fitbit account created, and your device set-up/paired, then it is fairly easy to connect your Fitbit account with Go365. To do so, you will click "Manage activity trackers" then scroll down until you see "Connect" underneath Fitbit. Once you click on "Connect" you will be prompted to enter your email and password for your Fitbit account. Be sure to allow all data to be shared with Go365, and you are all set!
Just be sure you frequently sync your Fitbit tracker with your Fitbit account. After doing so, the data will be sent to Go365 within 24-48 hours. If your steps are not on your Fitbit account, then Go365 will not receive them.
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