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Can I exchange my Fitbit Inspire?

Question asked by aka248134914123 on Aug 6, 2019
Latest reply on Aug 6, 2019 by go365moderator2

Hello. I received a free Fitbit Inspire HR through Humana. Just when I was using it regularly, and enjoying it, it stopped working. I only get a smiley face and then a black screen. I cannot restart it. I tried everything the Fitbit Support suggested but nothing has worked. Can I exchange it for another one?

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