My Fitbit is connected but not “uploaded”. What does that mean and when can I expect to see my activated recorded. I connected yesterday.
I can confirm that you have a Fitbit account connected with Go365, however, we have not been sent any step data from that account. Have you synced your Fitbit tracker with your Fitbit account? If you use the Fitbit mobile application, you simply need to open the app, hold your finger to the screen and pull down. Arrows should begin to spin at the top of the screen, indicating that the sync is in progress.
Once your steps are on your Fitbit account, they will transfer to Go365 within 24-48 hours. If you need assistance syncing, you can contact Fitbit directly at 844-534-8248.
Thank you. Done and I’m now getting steps recorded.
Sent from my iPad
I can confirm we are now receiving data as well. Keep up the great work!
Retrieving data ...