The benefits brochure indicates my wife and I are to get $$ for working out with silver sneakers several times a week and my wife just had a mammogram. How do we redeem this $$.
Thank you for reaching out to us!
Please sign into Go365.com to view your personal Go365 account information, reward balance, and additional information or call 1-866-677-0999. You will need to use your Humana.com login credentials, if you have already registered for an online account.
If you are using your SilverSneakers benefit to attend a fitness facility, then your activity will be reported to Go365 automatically! SilverSneakers sends us a file once per month, about a month behind. Therefore, August workouts will be received at the end of September, September at the end of October, and so on.
If you attend the facility at least 8 times within the month, then your $5 reward will be applied once the file is received.
You can also use the Go365 Medicare Workout Tracker 2019.pdf if you would like to be awarded more quickly (Especially for November and December, as we may not receive that data in time. All activities need to be completed, awarded, and redeemed all within the same year/plan year (1/1/19-12/31/19)).
All awardable preventive activities include:
You can also be awarded for up to four Social/Community Activities per plan year, at $5 each. You can also earn up to $5 per month for your physical activity using the Go365 Medicare Workout Tracker 2019.pdf. Keep up the great work, and please remember to redeem your rewards prior to 12/31/19!
Let me know if you have additional questions!
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