Help needed with completing two step verification
I apologize for any frustration. Does it state that the code should be going to the correct email address, or is there a typo in the email address listed?
You will also want to check for the email in your junk/spam folder as well. Here are some additional troubleshooting steps: 2-Step Verification Process - Tips and More
The email address is correct. No sent code appears in my inbox, in my junk folder, or in my spam folder. I have tried all of the steps and tips. How do I submit a different email address?
I see that you are already working with one of our representatives, Kira. She has had that email removed from your account, so now you should be able to enter a different one when attempting to sign in and complete the 2-step process.
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