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why have the gift cards not shipped they were ordered 24 days ago?

Question asked by aka24820344794 on Dec 30, 2019
Latest reply on Dec 31, 2019 by aka26111953527

I ordered gift cards on 12/06/2019 the same day my wife ordered hers from the same vendors. She had hers in two weeks mine says preparing to ship, just wondering why such a delay 24 days.

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