I just disconnected my old fitbit and now need to link to my new fitbit alta hr
Were you able to complete this?
If not, all you need to do is remove the old Fitbit device from your Fitbit account, and then pair your new one. You do not need to disconnect, or change anything on Go365 (as long as you use the same Fitbit account).
If you need additional assistance with swapping out the devices, you can contact Fitbit at 877-623-4997.
Yes, thanks, the chat was very helpful. I had trouble linking the new Fitbit because the website would not take the full name of my model. I learned to enter only the word Fitbit, and that worked fine.
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Keep up the great work, and let me know if you have any future questions or concerns!
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