I did not receive a notice that my rewards were expiring. Since everything has been changed I feel Humana should extend our reward time for 2019.
Unfortunately, 2019 was the third year that rewards expired at the end of the year (12/31). There were also notices on Go365.com accounts, and it is listed on all Go365 forms.
All rewards earned within 2019 needed to be redeemed by 12/31/19, at the latest. We are unable to make exceptions; I am very sorry!
Members can redeem their rewards by signing into their Go365.com account, or calling 1-866-677-0999. Please ensure any rewards earned within 2020 are redeemed by 12/31/2020!
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