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My 8  SilverSneakers gym visits in November and December each year do not get posted in that same year.  I therefore always lose my $5 credit.  This does not seem fair.

Question asked by Aka181110172192 on Feb 27, 2020
Latest reply on Feb 28, 2020 by go365moderator2

Each year I visit the gym with my SilverSneakers membership each month.  I receive my $5 go365 credits for months January thru September, but never receive any go365 credits for Novemeber and December.  These 8+ visits are never recorded until the following year, therefore not qualifying for the $5 credits.  This does not seem fair, does it?