AnsweredAssumed Answered

Rewards for preventive care not credited

Question asked by Aka92171821534 on Mar 16, 2020
Latest reply on Mar 17, 2020 by go365moderator2

I have completed the following and see claims have been submitted, but have not been credited toward rewards on Go365:


01/17/2020 HbA1c test (Claim number: 820200230031119) 

02/07/2020 Bone density test (Claim number 820200620171561) 

03/02/2020 Foot exam (Claim number 820200660120030) 


I see the form (2020 completed prevention activities) to give to my PCP in order for them to report rewards, but it only has the bone density test on it.


Please advise what I need to do to get credits. Thank you!