My omron Fitbit won’t upload and update on my Go365 Fitbit online says its on there to but doesn’t track my steps either. Looking for explanation why and how to get it to track my steps.
Just to clarify, is the brand of your device Omron or Fitbit?
If Omron, unfortunately Go365 is not compatible with those devices. You can certainly use the device to track your activity, however, there is not currently an option to connect with your Go365 account directly (it is not listed as a compatible device for Medicare, currently). You will need to utilize the 2020 Medicare Fitness Workout Tracker to track and submit your workout dates to Go365.
Please make sure that any completed documentation is submitted by 12/15, at the latest. All activities must be completed, submitted, and rewards redeemed prior to 12/31/2020!
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