I am not showing my steps from June 4th to today? Don't understand why.
I appreciate you taking the time to reach out today with your concerns. I can understand the frustration that this can cause and I would be happy to take a closer look and see what we can do to resolve this for you!
I can see that your Fitbit is connected to Go365 and sending the data. Unfortunately, it is only sending logged workouts and not steps. Are you manually logging your activity or wearing a Fitbit device during your walks? Fitbit is only able to send step data tracked with a device and not manually logged.
However, your Daily Workouts have been updated for June and your rewards are showing on your account!
Thank you for working with me on this issue and I look forward to your reply!
I need an answer to my question
Retrieving data ...