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I keep getting An error has occurred try again later in the app

Question asked by Aka111118343465 on Jul 12, 2020
Latest reply on Jul 14, 2020 by go365admin3

Every time I try logging into the app I get the message  an error has occurred try again later, I am on version 2.1.4 Samsung Galaxy S8 Phone I have tried restarting the phone multiple times clearing cache and data of the app uninstalling and reinstalling the app after a fresh install I get a text message with the security code then it says I have to reenter my login info and when I do the error message comes up. I tried calling support and was told my account was unable to use the app only the website (the website does work just fine) then I posted a review on google play store and recieved a response that the issue was fixed in the latest version (which I am on) and I am still getting the same error 

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