I thought by only a couple of weeks of being processed that I would've received credit for this eye exam. Can you please check this out?
Thank you for reaching out to us with your concerns, I can understand how that can cause frustration and I would be more than happy to provide some more information for you!
Vision exams are not eligible for rewards with Go365. Check out our 2020 Medicare Go365 Guide for a detailed list of all available rewards!
I do realize regular eye exams are not part of the GO365 rewards. But I did NOT have a regular eye exam. I am diabetic, my eyes were dialated and this is one of GO365 rewards. I'm writing to let you know that I did receive credit for this reward, and there's no more to do on your end. I would suggest that in the future that GO365 needs to read previous comments. As I've read mine, i see i told GO365 that i know that this wasn't a regular eye exam & was eligible for this reward. Just saying they need to read everything before jumping to conclusions. Thank You
I apologize for my confusion.
I can see that your Diabetic Eye exam was processed and awarded.
Please let me know if you have any other questions or concerns and I would be more than happy to help!
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