I work out free through silver sneakers a minimum of 20 times per month and I am not getting credit for those. Why?
I can see how that can cause concerns for your activities with Go365. I would be more than happy to take a closer look at your account for you!
You will receive the $5 reward when you reach at least 8 workouts within the same month. I can see that you attend SilverSneakers, these will be sent over automatically from SilverSneakers to Go365. They are usually uploaded through a filefeed at the end of the following month. For example the July check-ins will show on your account at the end of August and August will show at the end of September.
If you would like, you can also send in your workouts manually by filling out our 2020 Medicare Fitness Workout Tracker and sending it into Go365. These will be processed once they are received by our representatives.
Please let me know if you have any further questions or concerns and I would be more than happy to help!
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