Hi, I’m having a hard time signing into my account because it wants to send code to old phone number I had. I now have a new number but can’t get code sent to it. Please help
I am sorry to hear that you are having trouble with this! Due to need to confirm sensitive account information, please contact Go365 Customer Service for further assistance. You can do so by dialing the telephone number on the back of your Humana insurance card, and following the prompts for Go365. You can let the representative know that you need to update your telephone number for the 2-step verification process.
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