Why did my Fitbit stop sending data to you?
Thank you for reaching out to us, and I apologize for any concern with your Fitbit.
Are you seeing your steps on your Fitbit account?
You must ensure that you are syncing your Fitbit tracker with your Fitbit account. Once your steps are showing on your Fitbit account, they will automatically transfer to Go365 within 24-48 hours (as long as the Fitbit account you are syncing your device with is connected to Go365).
Retrieving data ...