i'm trying to find out how many points I have earned, what can i do to earn additional points, and how do i redeem them
I apologize that you have not found our available information to be helpful. Any feedback on how we can improve is welcomed!
First of all, you can access your Go365 information, and redeem any earned rewards, by signing into Go365.com directly, or by signing into Humana.com and clicking on the Go365 tab.
In regards to earning rewards for your physical activity, if you do not have a compatible fitness device that can be connected to Go365, you can manually log your workouts on our Fitness Workout Tracker and send them into Go365. For this method, any pedometer will work to track your steps.
2020 Medicare Fitness Workout Tracker
Where do I send workout tracker forms?
Here is more information about the Go365 program, as well:
2020 Medicare Go365 Guide
How are social activities awarded?
Qualifying exams/screenings will typically award automatically, via claims, however you can also choose to manually submit your proof for rewards. When the qualifying prevention activity has been completed, you can sign into Go365.com, click "Preventive Care," and then "View details" under the applicable activity. If you scroll to the bottom of the details page, you can select the date of service and upload sufficient proof of the activity completion.
Please let me know if you have any further questions or concerns, I would be happy to help!
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