how do I report reward eligible activities?
Thank you for reaching out to us!
If a qualifying preventative activity is not awarded via claims (if you did not use your Humana insurance, paid out of pocket, or the service was free), you can upload proof of activity completion on your Go365.com account. Once complete, you can sign into Go365, click "Preventive Care," and then "View details" under the applicable activity. If you scroll to the bottom of the details page, you can select the date of service and upload sufficient proof of the activity completion.
If you would like to manually track your physical activity, you can do so by utilizing the 2020 Workout Tracker (using any device!). Just be sure to submit (mail - address is listed on form) any completed documents by 12/15, as all rewards need to be redeemed prior to 12/31.
You can also be awarded for four social activities per year, at $5 in rewards each.
To submit a social activity, you start by clicking the Social Activities tab on your Go365 Dashboard. Once you see the Social and lifestyle activities page appear, scroll down until you see "Let us know once you've complete one."
Here is where you choose the activity type, enter a date, location, and brief description of what you did. You then click "Submit" and your rewards will be applied to your account.
Let me know if you have any additional questions!
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